News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Play

Recent News

in Music

Motley Crue stars mock Justin Bieber’s antics

vinceneilnikkisixx

Vince Neil and Nikki Sixx say the "Baby" hitmaker's attempts to be a "bad boy" are lame.

in Entertainment

Uncle Jesse spearheading ‘Full House’ reboot

fullhouse

John Stamos wants to bring the hit sitcom back to TV.

in Entertainment, Sports

CBS Sports to air all-women sports talk show

cbssports

CBS said Tuesday the weekly hour-long, prime-time program on the cable channel will be the first of its kind.

in Music

Fall Out Boy to open Labor Day MDA telethon

falloutboy

The band will kick off the annual Muscular Dystrophy Association telethon this weekend.

in Entertainment

Mike Epps confirmed to play Richard Pryor

epps

The long-awaited biopic appears to be moving forward with some big casting news just announced.